Technical: I'm a network architect and systems administrator with extensive experience in designing, pricing, proposing, and implementing life-sustaining, manufacturing-sustaining, and mission-critical networks and Internet-based systems. My years of hands-on experience as a network engineer and systems administrator give me an excellent grasp of how these systems work in the real world, allowing me to make solid recommendations for solutions. I am extremely flexible, and can fit into any networking position where correctness and reliability are important.
Projects: I am an experienced project lead with a history of success in both implementation and migration projects.
Management:I have led independent, results-oriented, client-driven technical support, project, and operational teams at many different companies.
Sales:I work with sales staff and clients to define project technical requirements, write proposals for hosting solutions I architect to meet those requirements, and help present the completed solution to the client.
Educational: I have a college degree and both take and teach training courses. In August 2003 I received the Certified Information Systems Security Professional certification, the penultimate security certification.
Additional: I write articles for a variety of technical publications, and have authored five technical books with two more underway. A credits list is available separately.
Condensed skills list:
1-2006 to present:
Network Manager, Western Hemisphere Global Datacenter, GKN Driveline:
Managed global datacenter network facilities that provided services globally to 24x7 just-in-time manufacturing operation with plants throughout North and South America. Technical lead for network team. Responsible for MPLS network support throughout North and Central America. Work closely with outside security vendors to manage firewalls and routers.
Major Projects:
All projects listed were designed and implemented by myself.
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3-2003 to 1-2006:
Network Security Architect, LogicaCMG:
There was no actual employer change; my employer, Great Lakes Technologies Group, was purchased by LogicaCMG.
Architected hosting environment to meet or exceed Big Three automotive company requirements for confidentiality, integrity, and availability. Technical lead for support team, sole third level technical escalation. Developed accurate services cost model, contributing to rapid growth and expanding profit. Prepared technical aspects of sales proposals. Integrated diverse platforms from old Great Lakes Technologies Group network into global LogicaCMG network. Managed high-response network operations area. Implemented a wide variety of network security technologies on many different platforms.
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5-2001 to 3-2003:
Great
Lakes Technologies Group/LogicaCMG:
Contracted to Covisint
10-2002 to present: Level 3 Support, Covisint Problem Solver team
Responsible for database and server troubleshooting of Problem Solver application. Worked with a variety of automotive suppliers of various tiers to resolve technical problems with custom Covisint application.
Skills utilized:
5-2001 to 10-2002: Auction Lead Technician
Responsible for technical operations of Oracle Business Exchange at Covisint. This system handled purchasing auctions for Ford Motor Company and their suppliers. Responsibilities expanded to include technical operations of Covisint's Commerce One auctions, which have similar reliability and security requirements for DaimlerChrysler and General Motors auction procurement services.
Time was divided evenly between system/server/application maintenance and client security requirements. As application confidentiality, integrity, and availability were absolute requirements, I spent large amounts of time evaluating access controls and maintaining the Covisint Application Security Review documents.
Skills utilized:
2-2000 to 5-2001:
Network Architect, Great Lakes Technologies Group
Managed network security to meet or exceed Ford, GM, and DaimlerChrysler developer requirements. Integrated diverse platforms into a single network. Worked with development teams to provide resources. Managed, mentored, and trained help desk and support staff to create state-of-the-art network support center.
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9-1999 to 2-2000:
Great
Lakes Technologies Group:
contracted to GMAC/Argonaut
Relocation
General network support in migrations caused by GMAC buyout. Migrated Solomon financial databases from Novell 3 to NT 4.0. Designed and implemented internal file-system security and permissions.
Skills utilized
4-1997 to 9-1999:
President, Exceptionet
Consulted on intrusion response and Internet security for small to medium-sized businesses. Additionally, provided guidance on network and system management upon request.
Clients included Lionel Trains, ClarkHill PLC, BASF, the Great Lakes Technology Group, Cardio-Vascular Clinical Associates, American Community Mutual Insurance, The Annis Group, and Verio Michigan.
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5-1996 to 4-1997:
Senior Network Engineer, Apex Global Information Services
AGIS was a nationwide Internet backbone with several hundred T1 customers who required 24x7x365 service. I was the midnight shift manager and network security officer, reporting to only the Chief Technologist.
Duties included: problem solving in LAN and nationwide WAN environments, using a variety of hardware, software, and protocols. Assisted enterprise clients resolve Internet-related issues, from ambiguous "network slowness" to intrusion response.
Responsible for protecting the AGIS network from concentrated, persistent intrusion attempts from August 1996 until April 1997.
Senior systems administrator for all UNIX systems. Trained all technical employees. Wrote all corporate technical, training, and customer manuals. Responsible for off-hours maintenance. Final point of escalation for customer issues during midnight hours.
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10-1995 to 5-1996:
Network Engineer, Apex Global Information Services
Started in phone support. Gradually assumed greater and greater responsibilities, culminating in my promotion to Senior Network Engineer.
Skills utilized
Telephone company relations.
Responsible for resolution of customer problems.
3-1990 to 10-1995:
Library Technician, Okland University
Responsible for cataloging books and periodicals. Maintained large cooperative database system (NOTIS) requiring complete accuracy. Assisted in computer and terminal maintenance. Used German, Russian, and Spanish language skills to properly catalog materials.
USENIX member
FreeBSD Project committer
CheckPoint Certified Network Engineer, July 2004.
Received CISSP certification, August 2003.
Graduated Oakland University in May of 1995, with a BA in English.
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copyright 2003, 2004, 2005 Michael W Lucas Jr. All rights reserved